How do I contatct you?
EMAIL: info@amishbasketsofohio.com
PHONE: 937-587-3181
ADDRESS:
KNOT NORMAL
6339 St Rt 73
Peebles, OH 45660
United States
What if I am not happy with my purchase?
Your satisfaction is our goal and will work with you till you are. If upon receipt you are truly not satisfied please notify us immediately. shipping@amishbasketsofohio.com
What is your return policy? 30 day money back guarantee! If for some reason you are truly not happy with your product it may be returned (conditions below) but you must contact us within 10 days of receipt of your product.
1)must be received by Knot Normal within a 30 day period from the date of receipt of your product
2)must be in original condition
3)must be packaged and in original container just as received to prevent damage in return shipping
Upon our receipt of your return we will check it out & if it has met the above requirements we will refund your purchase price and so notify.
What is your shipping policy? Our Baskets are shipped by UPS ground unless you request otherwise by email or phone. We will do our best to accomodate your choice. Products are shipped within 2 business days when in stock. If baskets must be handcrafted for your order it could take 2 to 3 weeks for your order to be shipped out. All orders receive notification of approximate shipping date and you can contact us by email to check on the progress of your order after one week from the date of your order and we will respond as soon as possible.
What is your privacy policy? For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company. Terms of Use Statement: You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Can I track my order? Absolutely, by clicking the following link you will be taken to the tracking page: http://amishbasketsofohio.com/tracking
What payment methods do you offer? We off payment by Visa; Mastercard; Discover; American Express; Personal Check ; Pay Pal payment option is in the process of being added.
Can I send you a personal check? You absolutely may send us a personal or company check written to C&N Enterprises. Upon receipt of your check it will be deposited in our bank and upon clearance (which can take up to 5 business days) of your check we will immediately notify you of the approximate shipping date of your product.
